GDPR Policy

Effective Date: 10/04/2023
Website: hispaads.com

At Hispaads Travel, we take your privacy seriously and are committed to handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information, in line with the General Data Protection Regulation (EU) 2016/679 (GDPR).

By using this website, you acknowledge and accept the practices described in this policy.

1. Information We Collect

Depending on how you interact with the site, we may collect certain personal information, including:

your name, email address, and phone number, if you choose to provide them;
technical details such as your IP address, browser type, operating system, and device information;
information about how you use the website, including the pages you visit, how long you stay, and the links you click;
your communication or marketing preferences, such as whether you subscribe to our newsletter or engage with promotional content.

We may collect this information when you subscribe to updates, complete a contact form, leave a comment, interact with us through social media, or simply browse the site through cookies and analytics tools.

2. Why We Process Your Data

We only process personal data where there is a lawful basis for doing so. This may include:

your consent, where you have clearly agreed to a specific use of your data;
the need to fulfil a contract with you, or to take steps at your request before entering into one;
compliance with a legal obligation;
our legitimate interest in improving the website, our content, and the way we communicate with our audience, provided that those interests do not override your rights and freedoms.

3. How Your Information Is Used

We may use your personal information to:
- reply to your messages or enquiries;
- send newsletters, updates, or marketing communications where you have chosen to receive them;
- understand how visitors use the site and improve its performance, content, and user experience;
- meet legal, regulatory, or administrative obligations.

4. Sharing of Personal Data

We do not sell or rent your personal information.

In some cases, we may share data with carefully selected third parties who help us operate the website or provide related services, such as email delivery platforms, analytics providers, or technical support services. We may also disclose information where required to do so by law, or where necessary to protect our legal rights.

Where third-party providers process personal data on our behalf, we take reasonable steps to ensure they handle it securely and in compliance with applicable data protection rules.

5. Your Rights Under GDPR

If you are located in the European Economic Area, you have the right to:

request access to the personal data we hold about you;
ask us to correct inaccurate or incomplete information;
request deletion of your data in certain circumstances;
ask us to restrict the way we process your information;
receive your personal data in a structured, commonly used format;
object to certain types of processing;
withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, you can contact us at: [email protected]

6. How Long We Keep Your Data

We only keep personal information for as long as it is reasonably necessary for the purpose for which it was collected, or for as long as required by law. When the data is no longer needed, we will delete it or securely dispose of it.

7. Data Security

We use appropriate technical and organisational measures to help protect personal data against unauthorised access, loss, misuse, or disclosure.

That said, no online system can ever be completely secure, and for that reason we cannot guarantee absolute security in every circumstance.

8. International Data Transfers

Although Hispaads Travel is based in Spain, some of the third-party services we use may process or store data outside your country of residence. Where this happens, we take steps to ensure that appropriate safeguards are in place and that your personal information remains protected in accordance with applicable data protection standards..

9. Cookies and Analytics

This website uses cookies and similar technologies to improve functionality, understand visitor behaviour, and enhance the browsing experience. For more detailed information, please refer to our Cookie Policy.

10. Contact

If you have any questions about this Privacy Policy, your personal data, or your rights under GDPR, you can contact us at:

Email: [email protected]

Thank you for trusting Hispaads Travel. We believe privacy matters, and we are committed to being transparent about how your information is handled.