Travel Insurance Comparison: IATI, Heymondo, Intermundial & Chapka

You have picked the flights, found a hotel you actually like and started saving restaurant recommendations. Then the booking page asks about travel insurance. It is tempting to tick the cheapest box and move on.

Give that decision a little more attention. Two policies with similar prices can treat a missed connection, a hiking accident or a cancelled holiday very differently. This travel insurance comparison looks at IATI, Heymondo, Intermundial and Chapka, with the questions that help turn four open browser tabs into a sensible choice.

Who this is for: travellers comparing products sold through these companies’ Spanish websites, including English-speaking residents of Spain. If you live elsewhere, use the provider’s relevant country website and check eligibility first. Your departure airport does not establish your country of residence.

Product pages checked on 14 September 2026. This is a comparison of published features, not a hands-on claims test or a ranking of customer service. Links go directly to official sources without affiliate tracking.

Featured photograph: JESHOOTS.COM on Unsplash.

Travel insurance comparison: four providers at a glance

Start with the exact product, not just the company name. The table below gives you a useful starting point; the quote and policy documents determine what you would actually buy.

IATI, Heymondo, Intermundial and Chapka: what to compare
Provider and product Published feature worth checking Question before you pay
IATI Estándar Trips of up to six months; the page lists cruise travel and optional cancellation. Does the medical limit for your destination, and the wording for any existing condition, meet your needs?
Heymondo single-trip insurance Tranquilidad, Top and Premium tiers, with assistance through its app. Which tier and optional extras cover your activities, cruise or electronics?
Intermundial Totaltravel Three tiers for trips of up to 93 days; river cruises are included in the published description. Are you taking an ocean cruise? The provider directs those travellers to its cruise product.
Chapka Cap Trip Basic and Plus options, with medical limits that vary by destination zone. Have you selected the right zone, especially if your itinerary includes the US or Canada?

These are comparison prompts, not recommendations for every traveller. None of the four wins simply by having the largest number on its sales page.

IATI, Heymondo, Intermundial and Chapka: where the differences matter

IATI: look closely at destination-specific cover

IATI Estándar’s official page currently lists €300,000 of medical cover in Europe and €1,000,000 for its worldwide and US/Canada/Japan categories. It also describes optional cancellation up to €3,500.

One detail deserves a careful read: its provision for existing medical conditions concerns a qualifying, unforeseen, life-threatening emergency and initial emergency care within the first 24 hours after admission. That is much narrower than saying every existing condition is covered throughout a trip. Ask for written clarification if that clause could affect you.

Heymondo: compare the tier as well as the app

Heymondo’s single-trip page describes medical limits of €1.5 million for Tranquilidad, €5 million for Top and unlimited medical expenses for Premium, subject to the policy conditions. It offers app-based assistance and optional cancellation and electronics cover.

The app is worth considering if you prefer having assistance details on your phone. But read the relevant exclusions too: an unlimited headline medical benefit does not remove the conditions attached to individual claims. Its page identifies Top and Premium for cruise cover, so do not assume the lowest tier offers the same protection.

Intermundial: check the length and type of holiday

Intermundial’s Totaltravel range has Mini, Totaltravel and Premium options. Its published description covers journeys of up to 93 days, with optional cancellation and electronics protection.

The distinction between river and ocean cruises is especially useful. Totaltravel’s page includes river cruises but points sea-going travellers towards go | cruise. If you are combining a city break with a sailing, describe the whole itinerary when asking for a quote.

Chapka: pay attention to the destination zone

Chapka’s Cap Trip comparison shows Basic and Plus plans. For Plus, the published medical limits are €500,000 in its Europe and Mediterranean zone, €2 million worldwide excluding the US and Canada, and €5 million in the worldwide zone including those countries.

Chapka also advertises activities such as trekking, surfing and diving. Check the precise activity conditions before treating that as a green light for your plans. A product category cannot tell you whether a particular altitude, depth or type of excursion qualifies.

Choose around your trip, not a “best insurance” badge

A European city break

For an eligible traveller, an EHIC can help with medically necessary state healthcare during a temporary stay. It does not replace travel insurance or cover getting you home after a serious accident. The EU’s guidance on healthcare abroad explains those gaps.

Alongside medical cover, look at the bookings you could lose. A refundable hotel and a flexible train ticket leave you with a different cancellation exposure from a prepaid package. Our guide to booking directly with a hotel can help you identify which booking conditions need a second look.

A longer trip to the US or Canada

Compare emergency treatment, hospital care, medical transport and how the assistance team arranges payment. Ask which expenses need prior approval and what happens if a clinic asks you for a deposit. Then check the duration limit against the entire itinerary, including travel days.

If you are planning Toronto, Niagara Falls and some time outdoors, use our Ontario travel guide to map out the route before requesting quotes. The activities on that route matter as much as the country name.

Hikers carrying backpacks along a mountain trail
A hiking day belongs in your insurance comparison, even when most of the holiday is sightseeing. Photo: Toomas Tartes on Unsplash.

A holiday with hiking, diving or other activities

Write down what you might realistically do, including that “maybe” excursion. Ask the provider to confirm the activity, altitude or depth, whether a guide is required and whether search and rescue has a separate limit. Save the answer alongside the policy.

Consider this hypothetical example: you book a beach holiday and later add a mountain trek. The accommodation has not changed, but the risk you are asking the policy to cover has. Recheck the insurance before paying for the excursion.

Several holidays in one year

Request both annual multi-trip and separate single-trip quotes. An annual policy may be worth comparing, but check its maximum length for each journey. “Annual” does not necessarily mean you can stay abroad continuously for a year. For an extended stay, look at a product designed for that duration.

How to compare travel insurance quotes fairly

Use the same dates, travellers, residence, destinations and cancellation amount in each quote. Otherwise, a cheaper result may simply be insuring less of the trip.

  1. Start with eligibility. Confirm residence, age limits, departure rules and whether you must buy before leaving home.
  2. Price the money genuinely at risk. Add up non-refundable bookings and check how refunds or credits affect a cancellation claim. Insure the relevant amount, not a guessed holiday budget.
  3. Read the covered cancellation reasons. Look for the event you are concerned about and any purchase deadline. Ordinary cancellation cover should not be mistaken for permission to cancel because you changed your mind.
  4. Compare the excess and sublimits. A total baggage allowance tells you little about the amount available for one laptop or camera. Check how theft, unattended belongings and depreciation are handled.
  5. Check health and activity exclusions. Ask about anything that is unclear before buying, rather than hoping the claims team will interpret it generously.
  6. Save the exact documents. Keep the quote, policy wording, schedule and assistance number available offline. Website summaries can change after you book.

A useful comparison note: “My trip costs €2,400, but €800 is refundable. Please confirm the cancellation amount I should choose, the covered reasons and the purchase deadline.” This is an illustrative question, not a quote or a promise that the remaining €1,600 would be payable.

For the underlying terminology, see our travel-insurance terminology explained above. Keep this comparison beside it when you shortlist providers.

Common questions before buying

Which of these travel insurance companies is cheapest?

There is no reliable universal answer without matching quotes. Dates, destinations, travellers and extras can change the result. This article does not use sample “from” prices because they would not establish what your own trip costs to insure.

Can I buy insurance once I am already travelling?

Some products allow it, but eligibility and waiting periods matter. Heymondo’s Spanish single-trip page, for example, describes a 72-hour waiting period when buying from abroad. Confirm the rule for your exact product and do not expect a new policy to cover an incident that has already happened.

Does booking through one of these brands tell me who pays a claim?

Check the policy schedule for the legal insurer, assistance provider and claims contact. The brand selling or arranging a policy and the insurer carrying the risk can be different organisations. You want those details before departure.

Should I rely on the insurance included with my bank card?

Read the card’s insurance certificate first. Check whether you had to pay for the trip with that card, who is insured, the maximum trip length and the medical and cancellation limits. Put those terms beside a standalone quote so you can see any gaps.

Before you close the insurance tabs

Shortlist two products that cover your actual route and activities. Compare their wording, ask the questions that matter for your circumstances, and only then compare the final premium. If the provider cannot give you a clear answer about a feature you need, keep looking.

Once you have bought the policy, save the assistance number and share the details with your travelling companion. Then get back to the part of planning you were looking forward to. Our step-by-step travel planning guide will help with the rest.

This article provides general information. Product availability, eligibility, limits and exclusions depend on the policy issued to you; its documents take precedence over this comparison.